Countrywide Healthcare Supplies
Countrywide are a national supplier of Healthcare products based in South Yorkshire. They provide a full range of products including consumables, medical equipment, kitchen equipment, housekeeping consumables and furniture. Their catalogue consists of over 6000 products which the majority can be purchased in singles units rather than full cases.
Countrywide are committed to providing the highest quality products and the best customer service while saving their customers time and money; their huge purchasing power and tried-and-tested own brands offer an unbeatable combination.
The company's directors, Alistair and Jeremy, are hands on and passionate about the business. They have overseen its growth and transition to a truly national supplier making purchasing speedy and straightforward while ensuring their excellent customer service team maintain the company's attention to detail to deliver a service you can rely on.
Working with Countrywide
- Experienced and knowledgeable customer services team
- Dedicated Account Manager
- One Stop Shop for all consumable products
- Wide Selection of branded and unbranded products available
- Monthly service calls
- Free delivery on orders over £75
- Countrywide next day delivery
Free Online Support
- Flexible ordering via online, by phone, fax or verbal
- Free bespoke online ordering system
- Free budget management system Budget Minder
- Flexible invoicing depending on single site or part of a group
Equipment and Training
- Chemical dosing equipment supplied, installed and maintained on a free on loan basis
- Full and comprehensive on-going chemical products training provided
- Chemical point of sale material, safety data sheets and product guidance provided free of charge
- Chemical products training supported by training records and certificates
Countrywide offer a free online budgeting system to enable customers manage their budgets effectively. The 'Budget Minder' system is simple, customer friendly and uses a 'traffic light system' to give you a clear indication of your weekly, monthly or yearly spend.
They also work closely with their Chemical manufacturing partners, Diversey and RP Adam, to deliver product awareness training to customers using cutting edge technology that provides staff training records, product guidance and certificates as well as regular service visits, point of sale material and safety data sheets throughout the life of the contract. They stock a wide selection of branded and unbranded goods across all care sector product areas.
One of the big advantages of the Countrywide approach is their use of own vehicles rather than couriers for deliveries. Within the delivery area dedicated drivers will bring and often place the products in store for customers. Such a focus on customer care has brought strong growth and a culture of service to the organisation, which continues to thrive as a result.